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    Strategize

    Strategize

    Author

    Roman Pichler

    Year
    2016
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    Review

    Read once. Keep on your desk forever. Strategize is a must read for new Product Managers. It covers how to form and validate a product strategy - and how to translate that strategy into a roadmap. This isn't a single idea book. It's packed full of actionable insights and structured in a way that allows for 'just in time learning'. It's easy to follow and doesn't rely on long examples to make a point. Two things that stand out…

    • The book brings clarity to a messy area of product. It defines three levels of product strategy: vision, strategy and tactics - and explains how they map to product artefacts. It doesn't shy away from the things that make strategy difficult (like the relationship between company strategy and product strategy).
    • It's hard to select the right roadmap for the right job. Strategize helps you navigate that choice. Should you align to goals or features? How much detail should you show? What if your environment is volatile? What if you are part of a portfolio?

    Even the most experienced PMs get stuck in execution and delivery mode from time to time. This book is a welcome reminder of your strategic responsibilities.

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    Product Direction

    The process of product execution is easy to explain. There’s a plethora of off-the-shelf activities, processes and frameworks new product managers can apply. Product strategy though is more elusive. Although it’s easy to frame it’s hard to do, as each situation is different. As a result product strategy books can leave you feeling a little lost. Product Direction does a commendable job of defining a step by step guide to creating a product strategy, defining a strategic roadmap and setting OKRs.

    andrewclark.co.uk

    Product Direction
    Book Review and Summary: Good Strategy/Bad Strategy by Richard P. Rumelt

    Get a comprehensive review and summary of the best-selling book "Good Strategy/Bad Strategy" by Richard P. Rumelt, the strategy expert and author. Learn about the key principles and practices for creating effective strategies and achieving your goals.

    andrewclark.co.uk

    Book Review and Summary: Good Strategy/Bad Strategy by Richard P. Rumelt
    How to Lead in Product Management

    Roman is one of my favourite product management authors. His concise, to-the-point writing style is incredibly respectful of your time. He delivers wall-to-wall concepts without any storytelling fluff, providing just enough prose to get the point across.

    andrewclark.co.uk

    How to Lead in Product Management
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    Key Takeaways

    The 20% that gave me 80% of the value.

    • As a Product Manager you need to find time to elevate yourself from the day to day running of the product team so you can define and articulate a strategy. Else you’re in danger of perfectly executing the wrong strategy
    Vision
    Vision → the reason for creating the product · Vision Statement
    Strategy
    Strategy → how the vision will be realised · Product Strategy · Business Model Roadmap → how the strategy will be implemented · Roadmap
    Tactics
    Backlog → details necessary to develop the product roadmap · Backlog · Mockups etc

    Strategy Foundations

    Who is the Product for?
    Market + Target Customers
    Why would people buy and use it?
    User needs + the problem you’re solving
    What is the product? What makes it stand out?
    Key features & differentiators
    What are the business goals? How does it pay?
    Business Goals
    • Effective visions are big, shared, inspiring and concise
    • Different types of innovation (core, adjacent or disruptive) have different levels of risks, require different mindsets and technologies.
    • The product cycle should inform you product strategy (development, introduction, growth, maturity, decline)
    • A product vision board can help communicate your vision
    • Vision
      The overarching goal for creating the product
      Target Group
      Needs
      Product
      Business Goals
      Competitors
      Revenue Sources
      Cost Factors
      Channels
    • A Product Scorecard
    • Business Goals
      The business benefits the product should create - prioritised and measurable
      Financial Indicators
      Customer Indicators
      Product and Process
      People Indicators (team, stakeholders etc)
    • Without KPIs you're just guessing if you product is working. BUT don't measure everything that can be measured
      • Avoid vanity metrics (views / shares / downloads). Daily active usage, or referral rates would be better
      • Take a balanced view to metrics → Financial indicators, customer indicators and team happiness indicators
      • Choose a small number of metrics that truly help you understand how your product performs. Think about leading vs lagging metrics
    • Review your strategy regularly as things change (performance, competition, trends, your company)

    Strategy Development

    • Segmenting the market, by dividing potential customers into distinct groups. You can segment by customer properties or customer benefits. If on stable product use customer, otherwise use benefit first. Focus on one segment and optimise for them, evaluate segments using… your strength, size, growth potential, competition, barriers to entry etc.
    • Create Personas that represent customers. Base them on real interviews not guesses. Distinguish between buyer and user personas if they’re not the same.
    • Identify the problem you solve (pains + gains) . Painkiller or Vitamin, it has to solve a real problem
    • Clearly state the value your product creates. Describe what success looks like for the customers and the users. Design the UX and marketing to match that
    • Make your product stand out - You need to make it clear why to choose your product - You need to know who your competitors are, and how you score against them, what they compete on
    ‣
    Strategy Canvas (Differentiation & Blue Ocean)
    ‣
    Kano model (Completeness and satisfaction)
    ‣
    Eliminate / Raise / Reduce / Create → Feature Grid
    ‣
    Unbundle or split products to avoid bloat.
    ‣
    Bundling products

    Strategy Validation

    • Strategy validation introduction
    • Iteratively test and correct the strategy. Front load the big risks and experiments.
    • Involve the right people - get buy-in and create shared ownership
    • Use data to make decisions. Build a culture of data validation - feedback, data and evidence help make decisions. Reduces the HIppo effect (highest paid person in the room)
    • Create a fail-safe environment to encourage experiments
    • Get out of the building Visit target customers to understand their needs (in the environment where your product will be used)
    • Identifying the biggest risk. Work on one risk at a time = focus, collaboration, data collection and analysis. Ask how will you be able to tell that you've resolved the risk?
      • Risk areas: market, needs, features, technologies, business goals
    • Choose the right validation techniques. Qualitative = why people act the way they act. Quantitative = how larger groups act. Separate analysis from data collection
      • Directly observe customers
      • Carry out problem interviews
      • Create MVP - to learn how people use your product
      • Build spikes to assess technical feasibility
    • If the strategy is wrong: Pivot, preserve or stop

    Roadmap Foundations

    • Having a shared vision and a valid strategy is necessary but not sufficient
    • A product roadmap communicates how a product is likely to evolve by mapping its major releases onto a timeline. This helps you prioritise decisions and makes the product backlog simpler. You can have continuous deployments, but a roadmap stops you getting lost in small changes and helps show direction
      • Roadmap: strategic, high-level, how your product is likely to develop
      • Backlog: Tactical, detailed
      • Keep the tools separate, and leverage their respective strengths
    • Goal based: Focus on goals or objectives (acquire customers, increase engagement). Features still exist but as second class citizens, they are derived from goals and used sparingly
    • ‣
      A goal orientated roadmap has benefits:
    • Feature Based: Built on product features (search, reporting) mapped to a timeline. A cost benefit analysis is often done to score features.
    • Young products in uncertain environments benefit from: high-level roadmaps that focus on product goals and benefits.
    • More mature products lend themselves to: more detailed roadmaps, that cover a longer time period , require reviewing less frequently
    • The other big consideration is the stability of the market. If its volatile (competitors, customers, technologies), you'll have to iterate faster on the product to maintain market share, uncertainty and change will creep back into the roadmap
    • Be clear who it’s for Product Manager, Sponsor, Development team, Marketing and Sales, portfolio managers, customers and users
    • Involve your stakeholders in roadmap creation
    • Avoid these roadmap mistakes:
      • No Guarantee: its a high level plan not a guarantee
      • No Speculations: don't create a roadmap without a validated strategy
      • No Epics and user stories: creates too much clutter, hides the strategy we want to reveal

    Roadmap Development

    • Make your roadmap Specific, Measurable, Agreed, Realistic, Time-Bound
    • Key challenge with a roadmap is change and uncertainty. Your options: do without, use a feature based one, use a goal based one (stays more stable). An unreliable feature based roadmap defeats its purpose. Making frequent changes can cause stakeholders to lose trust.
    • Capture your Roadmap with the Go Template. Goals are more important than features
    • Time Frame
      X
      X
      X
      Release Name
      X
      X
      X
      Reason / Goal
      X
      X
      X
      Features that help
      X
      X
      X
      Metrics of success
      X
      X
      X
    • Releases shouldn’t be a random collection of stuff, but an actionable plan to achieve the strategy. Releases should be stepping stones toward your vision. Existing products should use KPIs to drive the roadmap. Look for areas of low performance and go after them
    • Don't make the features on your roadmap too detailed - you won't see the big picture. A feature is a core capability (a group of Epics).
    • Caution: beware feature soup. Ensure every feature you add moves the product in the right direction. Don't add too many to your roadmap, don't add too many to your product. Avoid your product looking like your org chart
    • In the event that you can't deliver everything planned in a release. Identify what has the biggest impact, protect that if possible.
      • Releasing late vs partially meeting goal vs not delivering features would have the worst impact on the product performance
    ‣
    Portfolio Roadmaps
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    Deep Summary

    Longer form notes, typically condensed, reworded and de-duplicated.

    Preface:

    ‣
    The Key Challenge:
    ‣
    The Big Picture: Vision, Strategy, Roadmap, and Backlog

    Part 1: Product Strategy

    Doing the right thing is more important than doing the thing right Peter Drucker.

    Strategy Foundations

    ‣
    Product Strategy Intro
    ‣
    Describe your vision
    ‣
    How it fits together
    ‣
    Innovation type and product lifecycle
    ‣
    Capture Your Strategy with the Product Vision Board
    ‣
    Choosing the right KPIs
    ‣
    Bring it together in a product scorecard
    ‣
    Engage the Stakeholders:
    ‣
    Review the product strategy:

    Strategy Development:

    "Creating a winning product and sustaining success is not a matter of luck, but strategic decisions."

    ‣
    Segmenting the market
    ‣
    Create Personas that represent customers
    ‣
    Identify the problem you solve (pains + gains)
    ‣
    Clearly state the value your product creates
    ‣
    Make your product stand out
    ‣
    Strategy Canvas (Differentiation & Blue Ocean)
    ‣
    Kano model (Completeness and satisfaction)
    ‣
    Eliminate Features
    ‣
    If replacing a product
    ‣
    A great customer experience
    ‣
    Unbundling and product variants
    ‣
    Bundling products
    ‣
    Repositioning and Rebranding

    Strategy Validation:

    ‣
    Strategy validation introduction
    ‣
    Iteratively test and correct the strategy
    ‣
    Involve the right people
    ‣
    Use data to make decisions
    ‣
    Turn failure into opportunity
    ‣
    Get out of the building
    ‣
    Identifying the biggest risk
    ‣
    Choose the right validation techniques
    ‣
    Pivot, preserve or stop
    ‣
    Use agile techniques when managing validation work

    Part 2: Product Roadmap

    Product roadmaps translate strategic decisions into actionable plans.

    They help stakeholders understand how the product is likely to grow and how this will affect their work.

    Roadmap Foundations

    ‣
    Why you need a product roadmap
    ‣
    Be clear on the different types and formats of Product Roadmaps
    ‣
    Choose the right approach
    ‣
    Understand who benefits from your roadmap
    ‣
    Involve the stakeholders
    ‣
    Get the relationship between the Roadmap and the Backlog right
    ‣
    Avoid these roadmap mistakes

    Roadmap Development

    ‣
    Make your roadmap SMART (not the SMART you think)
    ‣
    Take advantage of release goals
    ‣
    Capture your Roadmap with the Go Template
    ‣
    Determine the right release contents
    ‣
    Pre-launch releases
    ‣
    Get the features right on the roadmap
    ‣
    Goal Oriented vs Feature based
    ‣
    Cost-Benefit Analysis
    ‣
    Caution: beware feature soup
    ‣
    Primary success factor
    ‣
    Estimate too high, or people not available?
    ‣
    Make your roadmap measurable
    ‣
    Roadmap changes
    ‣
    Portfolio Roadmaps